Question 1

What are the fees on FanCraft Market?

Accepted Answer

Founding Sellers get 0% commission on all sales for their first 3 months. After that, our standard commission is a flat 8%, significantly lower than the ~13.5% + hidden fees on other platforms. Standard Stripe payment processing fees also apply. There are no listing fees or hidden costs.

Question 2

How is FanCraft different from a generic marketplace?

Accepted Answer

We're built for fandoms, not for mass-market junk. That means fandom-specific categories so buyers can actually find you, a strict no drop-shippers policy, lower fees so you keep more of your money, and tools designed for commission work and building a real brand.

Question 3

What can I sell?

Accepted Answer

You can sell a wide range of fan-made creations! This includes pro-painted miniatures from official games, customized official merchandise, handmade props, cosplay items, digital assets like 3D printing (STL) files, and commission services for things like painting or prop building.

Question 4

Do I need a full shop ready to apply?

Accepted Answer

Not at all! We encourage you to apply as a Founding Seller now to lock in your benefits. You can build out your storefront and add listings at your own pace once the platform fully launches.

Question 5

How do payouts work?

Accepted Answer

We use Stripe for secure and reliable payment processing. Once an order is completed, your earnings (minus our commission and standard Stripe processing fees) are transferred directly to your connected Stripe account.

Question 6

Why should I buy on FanCraft instead of a bigger site?

Accepted Answer

Quality and curation. Every seller on FanCraft is vetted, so you're buying directly from a talented creator, not a reseller. Our fandom-specific categories mean you can find that perfect, niche item without digging through pages of unrelated products.

Question 7

How do I request a custom order?

Accepted Answer

You can message a seller directly to discuss a custom commission. Our upcoming Request for Quote (RFQ) system will make this process even more streamlined, allowing you to submit a brief and get quotes from multiple qualified artists.

Question 8

What kind of buyer protection do you offer?

Accepted Answer

Your trust is our priority. Because we vet every seller, issues are rare. However, if something does go wrong, we offer buyer support and dispute resolution to ensure you're taken care of.

Question 9

Do you verify sellers?

Accepted Answer

Absolutely. FanCraft is a curated marketplace. We have a review process for all founding sellers to ensure they are legitimate creators, not drop-shippers or spammers.

Question 10

How can I be sure the items are high quality?

Accepted Answer

FanCraft is a curated platform focused on skilled artisans. We review each seller's portfolio during the application process to ensure their work meets the quality standards our community expects.

Question 11

When does the marketplace officially launch?

Accepted Answer

We are currently in our pre-launch phase, onboarding our founding sellers. The marketplace will open to buyers soon! You can sign up for launch notifications on our 'For Buyers' page to be the first to know.

Question 12

Why is the marketplace invite-only for sellers right now?

Accepted Answer

To build a marketplace you can trust. By curating our initial group of sellers, we ensure a high-quality, spam-free experience from day one. This protects both buyers and the brands of our legitimate creators.

Question 13

How do you help me avoid takedowns?

Accepted Answer

Our two-category system ('Inspired By...' and 'The Creator's Armory') is designed to guide you. By helping you correctly categorize resold official merchandise versus your own original creations, we reduce the risk of IP infringement claims.

Question 14

What counts as fan art?

Accepted Answer

On FanCraft, we generally classify 'fan art' into two buckets: 1) Artistically modified, official merchandise you've legally purchased (like painting a miniature). 2) Original creations inspired by a genre or aesthetic (like a 'Grimdark Future' soldier you designed yourself). We provide category guidance to help you list correctly.

Frequently Asked Questions

For Sellers

For Buyers

Platform & IP

Ready to Get Started?